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Convenience stores · CX

Point-of-sale CX assessment

Customer experience research at the point of sale, with interviews, social listening and BI to identify areas of opportunity.

+1M

client's daily customers

Grupo Icon · 7-Eleven

7-Eleven brand colors

How it looks

Screens in production.

  • Screen 1 of the project for Grupo Icon · 7-Eleven

What we built

Features in production.

  1. 01User interviews
  2. 02Social listening and BI
  3. 03Archetypes
  4. 04Findings and conclusions

How we did it

Services, technology and integrations.

Services

  • Consulting
  • UX Research

Technology

  • UX Research
  • BI

Facing a similar challenge?

Tell us what you want to solve and we'll put together an assessment with the team that will build it.